Privacy Policy
How
We Handle
Privacy.
poison.studio
© 2025 All rights reserved.
This Privacy Policy explains how Poison Studio (“we”, “us”, or “our”) collects, uses, and protects your information when you visit or interact with our website. We're committed to safeguarding your privacy and complying with all relevant data protection laws in the UK.
We may collect personal data you voluntarily provide to us. This includes:
This data is only collected when you choose to give it to us—like when you reach out through a form or sign up to hear from us.
We also collect some technical and behavioural data automatically when you browse our site, such as:
This helps us understand how people use our site and how we can improve it.
We use the following third-party tools to help us understand and improve your experience on our website:
Google Analytics collects aggregated, anonymised data about how visitors use our site. This helps us track performance, monitor usage trends, and understand our audience better. It does not collect personal information.
We use Microsoft Clarity to gain insights into user interaction through heatmaps and session recordings. All data is anonymised and used strictly for usability and site optimisation purposes.
If you contact us or provide your information via a form, your details may be securely stored in our CRM system. This allows us to manage our communication with you efficiently and respond to your requests properly.
We use the information we collect to:
We’ll never send you spam, and you can opt out of any communication at any time.
We collect and process personal data based on the following lawful grounds:
We only keep your personal data for as long as it’s needed—usually to fulfil the purpose it was collected for (like responding to an enquiry). After that, we securely delete or anonymise it. If you request deletion, we’ll take care of that as quickly as possible unless we’re legally required to keep it for longer.
Some of our third-party tools (like Google and Microsoft) may process data outside of the UK. When they do, we ensure appropriate safeguards are in place—such as standard contractual clauses or certifications—so your data is still protected to UK standards.
We do not sell, rent, or share your personal information with any third parties outside of our organisation. However, we may use third-party services (like Google Analytics or CRM providers) to help run our website and services. These providers only access data as needed and are contractually bound to keep it secure and confidential.
We take security seriously. We use appropriate technical and organisational measures to keep your data safe. However, no online transmission or storage system is 100% secure, so while we do our best, we can’t guarantee absolute security.
You have the right to:
To exercise any of these rights, just contact us—we’re happy to help.
We use cookies and similar technologies to enhance your browsing experience and collect non-personal data (like website usage patterns). You can manage or disable cookies through your browser settings.
Our website isn’t intended for children under 13, and we don’t knowingly collect personal data from anyone under that age. If we learn we’ve collected information from a child, we’ll delete it promptly.
If you’re unhappy with how we’ve handled your data, please reach out so we can make it right. You also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO): www.ico.org.uk
We may update this Privacy Policy occasionally. If we make any significant changes, we’ll post the updated version here. By continuing to use our site, you agree to the latest version of the policy.
If you have any questions about this policy or your personal data, please reach out via our contact form or email us directly at hello@poison.studio.
